Request a WDI / real estate pest report

Capture-mode note: this endpoint may return a simulated typed refusal (CLOSING_DATE_TOO_SOON, STRUCTURE_INACCESSIBLE, JURISDICTION_FORM_MISMATCH) to exercise refusal-state handling.

The report must be completed by this date

VA and HUD-backed loans require this report

Everyone who should receive a copy of the completed report

Lockbox code, agent contact, or occupied/vacant status

Some states require their own form, which supersedes NPMA-33.

Needed sooner than standard turnaround — a rush fee may apply

A completed WDI report is typically valid for about 90 days and should be scheduled within about 30 days of closing. State forms can require different timing — we will confirm your form's specific rules.

Any treatment recommended as a result of this report uses EPA-registered products according to the label, applied by a state-licensed technician.

Request a site inspection

Capture-mode note: this endpoint may return a simulated typed refusal (OUT_OF_SERVICE_AREA, NO_ACCESS, WEATHER_BLOCKED, DUPLICATE_INSPECTION_PENDING) to exercise refusal-state handling.

Termite and wood-destroying-organism treatment can only be authorized after an inspection — a recommendation from this visit is not application authority.

Describe any pest treatment this property has had before, if known

Gate code, lockbox, or other entry instructions

Some inspections (general pest) are free. Termite/WDO and real-estate (WDI) inspections may carry a fee — you will be told the exact fee, if any, before your inspection is scheduled.

This visit produces findings and a recommendation only. It does not authorize any pesticide application. Treatment requires a separate proposal and a signed agreement first.

Any treatment we later propose uses EPA-registered products according to the label, applied by a state-licensed technician. We never describe a pesticide as safe, non-toxic, pet-safe, or chemical-free.

Report a callback / service concern

Capture-mode note: this endpoint may return a simulated typed refusal (OUTSIDE_WARRANTY_WINDOW, ROOT_CAUSE_PEST_MISMATCH, COVERAGE_DENIED) to exercise refusal-state handling.

Report an incident

Incident reports are permanent and append-only. Submitting a follow-up creates a new linked entry — nothing here can be edited or deleted once submitted.

Reschedule an upcoming visit

Capture-mode note: this endpoint may return a simulated typed refusal (WEATHER_BLOCKED, NO_ACCESS, OCCURRENCE_ALREADY_DISPATCHED, REQUESTED_WINDOW_UNAVAILABLE) to exercise refusal-state handling.

Cancel one upcoming visit

Capture-mode note: this endpoint may return a simulated typed refusal (OCCURRENCE_ALREADY_DISPATCHED, OCCURRENCE_NOT_FOUND) to exercise refusal-state handling.

This cancels only the single upcoming visit identified above. It does not cancel your recurring plan — your next scheduled visit will proceed as normal.